Hana officers and employees shall place
the utmost priority on ethical values
based on ethics and responsibility, in
order to provide financial services that
enable customers and employees to be
happy and grow together.

Hana officers and employees shall
comply with all applicable laws and
principles, draw a clear line between the
public and private spheres, and treat all
persons, including customers, with a
spirit of mutual respect and cooperation.

Hana officers and employees shall fulfill
their responsibility to help Hana Financial
Group merit the trust and respect of
Group members, customers, and the
community by embodying the mindset of
“I represent the company,” and always
performing their duties in a mature
manner.